About Me.

Global Recruitment Executive | Driving Business ROI through AI-Augmented Talent Solutions

I believe the most successful IT organisations are those that treat talent acquisition as a precision science. As a Global Recruitment Director, I specialise in scaling international teams by combining a decade of IT sector expertise with a forward-thinking, AI-first approach to operations.

My focus is on “Smart Growth”—using AI and automation to streamline the recruitment lifecycle, freeing up my teams to build deeper relationships and secure top-tier candidates in a hyper-competitive landscape. I translate complex business needs into efficient, tech-enabled hiring frameworks that drive measurable profitability.

Strategic Focus Areas:

  • AI-Enhanced Operations: Architecting recruitment workflows that leverage automation for sourcing, screening, and candidate engagement.
  • Global Talent Ecosystems: Managing end-to-end recruitment across global offices with a focus on consistency and quality.
  • Business Partnership: Collaborating with leadership to align human capital strategy with long-term commercial objectives.
  • Leadership & Mentorship: Building high-performing, tech-savvy recruitment teams capable of thriving in a digital-first environment.

Whether it’s optimising a global function or implementing a new AI talent stack, I am dedicated to helping businesses reach their full potential. Let’s explore how a modernised recruitment approach can drive your organisation forward.

Key Achievements.

Strategic Talent Transformation & Global Scaling

  • Architected and deployed a unified global recruitment strategy that reduced Time-to-Fill by 25% across EMEA, APAC, and the Americas, while simultaneously cutting recruitment costs by 20%.
  • Engineered a scalable growth framework to expand the talent organisation by 80%, facilitating the onboarding of 300+ technical hires in under six months and boosting project delivery capacity by 35%.
  • Centralised Global Shared Services across six regions, achieving a 60% reduction in operational overhead and a 25% improvement in service delivery speed through standardised vacancy management and market research.

Operational Excellence & AI Innovation

  • Led the “AI-Ready” transition by introducing automated sourcing and predictive analytics tools, resulting in a 30% increase in recruiter productivity and a 15% reduction in manual administrative burden.
  • Optimized cross-functional performance across six service teams, driving a 35% increase in total output through data-driven decision-making and refined resource allocation.
  • Revitalised Candidate Experience metrics, achieving a 20% rise in positive applicant sentiment by streamlining workflows and removing friction from the interview-to-onboarding lifecycle.

Crisis Management & Business Continuity

  • Designed a high-velocity “Recovery Plan” during peak demand cycles, preventing revenue leakage by securing critical roles through a mix of direct hiring and strategic subcontracting.
  • Hardened organizational resilience by implementing a contingency strategy that reduced emergency response times by 50% for subsequent talent demand spikes.
  • Improved long-term talent retention by 15% in the first year by aligning localised recruitment strategies with long-term cultural fit and regional market benchmarks.

AI Governance

  • AI Integration & Governance: Spearheading the implementation of an AI-driven Talent Intelligence Platform to automate top-of-funnel sourcing, projected to reduce manual screening time by 40% while increasing the diversity of the candidate pipeline.

My Experience.

Global Director of Recruitment & Talent Operations

Billennium [Poland]

[October 2025 – Present]

I was brought on to spearhead the global transformation of Billennium’s talent engine. My mission is to architect a unified, AI-augmented recruitment ecosystem that supports rapid international scaling while maintaining high-efficiency margins and a superior candidate experience. I lead a multi-regional organization across EMEA, APAC, NA, and LATAM, ensuring our talent capabilities are a direct driver of our global business expansion.

Key Strategic Mandates:

  • Global Talent Transformation: Designing and executing a unified recruitment strategy that standardises operations across four continents, ensuring consistent delivery and brand.
  • AI & Digital Innovation: Leading the integration of AI-driven sourcing, automation, and advanced recruitment tech stacks to eliminate operational friction and accelerate time-to-value.
  • Data-Driven Governance: Establishing a sophisticated analytics framework to provide leadership with real-time insights into workforce planning, hiring velocity, and ROI.
  • Operational Excellence & P&L Management: Optimising global budgets and streamlining end-to-end processes (from onboarding to delivery) to foster a lean, high-output organisation.
  • Strategic Stakeholder Partnership: Acting as a key advisor to the C-suite and regional leaders to align talent acquisition with fluctuating market demands and delivery needs.
  • High-Performance Leadership: Mentoring a diverse, cross-border team of recruitment professionals, fostering a culture of accountability, innovation, and continuous improvement.
  • Ecosystem Management: Overseeing global vendor performance and external partnerships to ensure a flexible and scalable talent supply chain.

Senior Manager of Global Talent Operations HQ Services

SoftServe Poland [Wrocław, Poland]

[August 2023 – October 2025]

As a Senior Manager at SoftServe, I lead an organisation made of six specialized teams delivering critical global talent operations services to internal stakeholders across EMEA, LATAM, and APAC. My role focuses on driving strategic growth, enhancing operational efficiency, and aligning talent acquisition processes with business objectives to support global scalability and market responsiveness. With over a decade of IT industry experience across the UK and Poland, I am committed to fostering innovation, operational excellence, and collaboration to propel organizational success.

  • Strategic Leadership: Develop and implement global talent strategies to align operations with organizational goals, driving growth and operational efficiency.
  • Team Management: Lead and mentor six cross-functional teams, ensuring high performance, innovation, and continuous improvement in service delivery.
  • Global Process Optimization: Spearhead initiatives to optimize recruitment and talent management processes, enhancing efficiency and scalability across regions.
  • Collaboration with Senior Stakeholders: Partner with C-level executives and senior stakeholders to address strategic talent needs and align with long-term business objectives.
  • Operational Excellence: Design and implement scalable systems and processes that support global expansion and operational efficiency.
  • Vendor and Partner Management: Oversee subcontractor and recruitment agency relationships, ensuring alignment with global recruitment needs and objectives.
  • Data-Driven Innovation: Leverage market research and analytics to drive workforce planning, enhance recruitment strategies, and maintain a competitive edge.
  • Change Management: Lead organizational change initiatives, ensuring smooth adoption of new processes and technologies across teams.
  • Efficiency Focus: Implement “Run Lean” principles to streamline operations and support the company’s vision of operational efficiency.

Recruitment Leader

SoftServe Poland [Wrocław, Poland]

[October 2020 – August 2023]

Led a team of 18 recruitment professionals (remote and on-site), driving strategic talent acquisition and operational excellence to support organizational growth. Collaborated with senior stakeholders to develop staffing strategies and deliver exceptional recruitment outcomes in a competitive global market.

  • Team Leadership: Managed and coached a high-performing recruitment team, fostering talent excellence, retention, and growth.
  • Strategic Talent Acquisition: Developed and executed a growth-oriented talent acquisition strategy aligned with business needs and market trends.
  • Stakeholder Partnership: Partnered with leadership teams (up to C-level) to develop staffing plans, roadmaps, and recruitment initiatives.
  • Global Representation: Represented SoftServe at global industry events, including SoDA, WebSummit, and InfoShare, promoting the company’s brand and vision.
  • Process Optimization: Designed and implemented scalable recruitment processes and procedures to ensure business continuity and efficiency.
  • Marketing Collaboration: Partnered with the marketing team to create targeted campaigns for talent attraction and engagement.
  • Data-Driven Decisions: Leveraged analytics and forecasting to optimize recruitment strategies and team effectiveness.
  • Project Management: Led key recruitment projects, overseeing budgets, forecasting, and process improvements to drive measurable results.

IT Recruitment Consultant

Head Resourcing [Edinburgh, UK]

[December 2015 – September 2020]

I joined permanent team within Head Resourcing to provide professional consultative recruitment services to a wide range of clients across different sectors. I have been involved in a full recruitment life cycle, from liaising with senior hiring managers, stakeholders and HR teams to gathering requirements, through to identifying candidates and managing end-to-end process. I have been working with, and managing leading Financial Services, Start-Up and FinTech clients across Scotland. I have been building lasting relationships across all levels of business and gaining a respected and valued position as a Consultant.

  • Project & Account Management (Financial Services, Fin-Techs, Software Houses, Start-ups)
  • Talent Acquisition Strategy and Execution
  • 360 Recruitment within IT & Business Change sector
  • Continuous process improvement
  • Senior Stakeholder Management
  • Employer Branding and External Company Representation
  • Business Development, Lead Generation, Candidate Management, Networking
  • Mentoring and managing junior Consultants in the Recruitment Life Cycle and Best Practices
  • Market Research (MI, Skill Shortage & Market Trends reporting)

Several other roles in Edinburgh and Wroclaw… long time ago…

Let’s talk